Platform features
The full picture
Polystorage covers the complete operational stack — from online move-in to automated collections — in a single platform built specifically for storage operators.
Units & leases
Track every unit by size, type, and status. Digital lease signing, move-in checklists, and move-out workflows with prorations calculated automatically.
Automated billing
Invoices generated and sent on your billing cycle. Card and ACH payment collection with a full per-tenant accounting history.
Late fees & lien workflow
Late fees apply automatically per your configured policy. The full lien workflow is built in, guiding you through every state-required step from notice to resolution.
Tenant portal
Web-based self-service for tenants: view invoices, make payments, submit maintenance requests, and manage their account — no phone call required.
Public storefront
Every facility gets a public listing page with available units, current rates, and active promotions. Prospective tenants browse and reserve — no phone call needed.
Online rentals
Prospective tenants pick a unit, sign the lease, and pay the first month — entirely online. Move-ins happen without your staff involved.
Inbox & messaging
Staff and tenant communication in a structured inbox — not scattered texts and emails. Full message history per tenant, searchable and on record.
Reports & occupancy
Occupancy by unit type, net absorption, revenue summaries, and delinquency reports. Real-time data your operations team and accountant can actually use.
Multi-facility & staff roles
Manage multiple facilities from a single login. Role-based access keeps staff seeing exactly what they need — and nothing they shouldn't.
Broadcast messaging
Send announcements to all tenants or a filtered group — rate changes, maintenance windows, facility closures. One action, every inbox.
Document templates
Lease agreements, lien notices, and move-in documents customized to your facility. Tenant name, unit number, and dates fill in automatically.
Facility maps & gate access
A drag-and-drop bird's-eye map of your facility, plus direct integrations with major gate vendors to provision and revoke access automatically.
API & webhooks
Full REST API access to your lease, tenant, invoice, and occupancy data, plus outbound webhooks for real-time events — build your own integrations instead of waiting on ours.
Billing & collections
Billing that enforces itself
Revenue leaks when billing depends on someone remembering to do it. Polystorage runs your full billing policy automatically — from invoice to lien notice — so nothing falls through the cracks when you're busy.
- Invoices generated and delivered on your billing cycle — no action required
- Late fees applied per your policy, down to the day
- Built-in lien workflow with deadline tracking for state-compliant collections
- Card and ACH payments with built-in payouts, refunds, and payment history — no separate payment account to manage
- Full per-tenant ledger, always reconciled against the same records
Storefront & tenant portal
Tenants move in without calling you
Your public storefront goes live the moment your facility is set up. Prospective tenants browse units, sign a lease, and pay — all online, without your staff involved. Existing tenants get a portal to manage their account, reducing routine calls to nearly zero.
- Public storefront with live unit availability and pricing
- Online rental: unit selection, lease signing, and first payment in one flow
- Tenant portal: invoices, payments, maintenance requests with status tracking, and lease documents
- Waitlist capture for unit types that are currently full
- Browser-based — no app download required for tenants
Operations & visibility
One login. Every facility.
Whether you operate one location or a portfolio, Polystorage gives you a unified view across all of them. Pull a combined snapshot in seconds, or drill into any facility for unit-level detail. Staff only see what their role allows.
- Unified dashboard across all facilities with per-location drill-down
- Role-based staff access: owner, admin, and member permissions
- Occupancy reports by unit type, size, and status
- Delinquency aging with collection status per tenant
- Revenue summaries and net absorption tracking
Facility maps & gate access
See your facility. Control your gates.
Upload your facility blueprint as a background image and drag units into place — or start in grid mode if you don't have one. Every unit is color-coded live by status. Gate hardware is wired in directly, so access follows the lease automatically instead of a separate manual step.
- Blueprint upload or grid mode — drag-and-drop unit placement, resizable to scale
- Live status colors: vacant, occupied, reserved, maintenance, and more
- Direct integrations with PTI, DoorKing, Sentinel, CellGate, StorLogix, SpiderDoor, and generic Wiegand controllers — connects to hardware you already own, no integration fee
- Gate access provisioned automatically on move-in, revoked automatically on a past-due lockout
- Every grant, denial, and exit logged and searchable per tenant
API & webhooks
Your data isn't locked in
A lot of storage software treats your own data like a walled garden — no export, no API, no way to connect it to the tools you already run. Polystorage gives you full programmatic access, so you can pull it into a spreadsheet, a BI tool, or a custom workflow, and react to events the moment they happen instead of polling for them.
- Full REST API for leases, tenants, invoices, and occupancy data
- Outbound webhooks for lease, payment, and lien status events — real-time, not batched
- Build your own integrations instead of waiting on a vendor roadmap
- Included on Enterprise; available as an add-on on Starter and Growth
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